30 Day Money Back Guarantee "No Questions Asked"
30-Day Money Back Guarantee:
We are so confident that you will love our products, but for any reason you don’t, please feel free to reach out to us within 30-days of the original purchase to start the return process. *Certain restrictions may apply. See below.*
Our Return Policy:
This 30-Day Money Back Guarantee. Returns are accepted within 30 days of your order date for orders placed on sunpatch.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. WE PAY SHIPPING. Please allow 3 business days from receipt of your returned item(s) for your refund to post. Please note that all sales outside of the contiguous US (Hawaii and Alaska), APO/FPO addresses, and international addresses are final. For more information on returns, refunds and exchanges, please review the policies below.
How do I return my item?
Email us at firstname.lastname@example.org for your pre-paid return label.
Items must be returned to us within 30 days of the order date. Once we receive your item(s), please allow up to 3 working days for us to process your refund. PayPal / Credit / Debit Cards: If you paid via PayPal, your refund will be issued back to the applicable account. If you paid with a credit or debit card, your refund will be issued back to your card.
My product is damaged:
IF YOU HAVE RECEIVED A DAMAGED OR INCORRECT ITEM, YOU HAVE 7 DAYS TO CONTACT US. Please email us at email@example.com with your order number and a photo of the product you received.
Lost or Stolen Items:
Shit happens, but we got you covered. Email us firstname.lastname@example.org
All orders are same day if placed before 3 PM PST. FREE Shipping is typically 2-4 days or 4-7 days depending on location. Holidays and National events may delay these times.
Shipments to Alaska, Hawaii, or international locations will have additional charges and/or rates due to US shipping restrictions.