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And FAQs

Contact Us

And FAQs

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FAQs

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All About Sun Patches

Will they Leave Tan Lines?

No! When used with conventional UPF 30 or higher sunscreen, Sun Patches will not leave tan lines. After you apply Sun Patches on clean, dry skin, use sunscreen as you would normally to protect surrounding skin and prevent tan lines.

If I use Sun Patch do I still need to wear sunscreen?

Yes! We are sunscreen’s best friend! Sunscreen should not be applied underneath Sun Patches but should be applied and used as directed after Sun Patches are placed on your clean, dry skin. (check out our list of favorite sunscreens here) No eye sting!

How Does Wearing Silicone Protect My Skin?

We use a high grade of silicone that acts as a physical sunblock - basically like wearing armor on your skin but a lot more comfortable. Sun Patches block 99.8% of UVA + UVB rays and you only have to apply them once for that area to be protected all day!

What makes the patches stick to the skin?

Sun Patches are made with 100% silicone and use a silicone adhesive gel for maximum stick and all-day comfort. No additional chemicals added. Plus, this makes our patches reusable, hypoallergenic, and it helps prevent water-loss from the skin to lock-in moisture where you need it most!

My patches won’t stick anymore. What should I do?

To reuse Sun Patches, rinse gently under warm water and let air-dry, adhesive side up. Once dry, store your patches on the liner they came on until your next use. Sun Patches are designed to be used up to 10x plus when used and cared for as directed. If you have any additional questions, please contact us!

I have really sensitive skin. Am I still able to use Sun Patches?

Sun Patches are hypoallergenic and designed to work with sensitive skin. If you are concerned, you can test your Sun Patches by wearing them for a short period or on a test patch of skin. We use a 100% silicone adhesive that is non-irritating and easy to remove. Sun Patches also prevent water loss when worn, so after removal you may notice your skin has locked in the moisture.

I have melasma/moles/freckles/I sunburn easily. Will these help?

Hell Yes! Sun Patches were designed specifically with beauties like you in mind! Simply apply your Sun Patch on the area you are concerned about for all-day, worry-free protection. And don’t forget to also apply your SPF after Sun Patches are applied.

What is the difference between SPF and UPF?

According to skincancer.org “Ultraviolet Protection Factor (UPF) indicates how much UV radiation (both UVB and UVA) a fabric allows to reach your skin. UPF measures the amount of UV radiation that can penetrate fabric and reach your skin.

Sun Protection Factor, or SPF, is based on the time it takes for UV-exposed skin to redden. Another important distinction: UPF measures both UVB and UVA rays, while SPF measures only UVB.”

How much protection does Sun Patches UPF 50+ give?

Sun patches are UPF 50+ which means that they clock 99.8% of the sun’s rays. According to skincancer.org “A UPF of 30 to 49 offers very good protection, while UPF 50+ rates as excellent.”

I don’t understand why someone would want to wear these?

We strongly believe that sun protection is essential for everyone. But for some of us, we need more than conventional sunscreen to protect extra sun-sensitive areas and that eye sting from SPF we get. We believe sun care and wellness are always fashionable and if you don’t believe us, check out @sun.patch to see how people like you are styling their patches AND protecting their skin.

All About Shipping

How do I get free shipping?

We offer FREE SHIPPING on all orders above $40 placed through our website. No discount codes needed!

When will I get my order?

All orders are same day if placed before 3 PM PST. Shipping is typically 2-4 days or 4-7 days depending on location. Holidays and National events may delay these times. Discounts or promotional items cannot be combined.

Where do you currently ship to?

Free Shipping for orders over $35 applies to US contiguous orders only. Does not apply to custom orders. All custom orders will be charged for shipping. Shipments to Alaska, Hawaii, or international locations will have additional charges and/or rates due to US shipping restrictions.

I think my order was lost or stolen. What should I do?

Once we transfer Sun Patch orders into our shippers care they are responsible for delivering your order. We are not responsible for lost or stolen packages once they are shown as delivered. However, please email us within 5 days of your scheduled delivery and we can attempt to assist you and contact your mail carrier to file a claim.

The product I received is damaged. What should I do?

IF YOU HAVE RECEIVED A DAMAGED OR INCORRECT ITEM, YOU HAVE 7 DAYS TO CONTACT US. Please email us at hello@sunpatch.com with your order number and a photo of the product you received. If you do not contact us within 7 days of receiving your order, the sale will be final.

All About Returns

What is your return policy?

7-Day Money Back Guarantee. Returns are accepted within 7 days of your order date for orders placed on sunpatch.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales outside of the contiguous US (Hawaii and Alaska), APO/FPO addresses, and international addresses are final. For more information on returns, refunds and exchanges, please review the policies below.

How do I return my item?

Email us at hello@sunpatch.com that you would like to return your items to receive instructions and return address. Drop off your items in a package at the closest FedEx or USPS location for return.
Sun Patch does not provide the return slip.

How is my money returned?

Items must be returned to us within 7 days of the order date. Once we receive your item(s), please allow up to 10 working days for us to process your refund. PayPal / Credit / Debit Cards: If you paid via PayPal, your refund will be issued back to the applicable account. If you paid with a credit or debit card, your refund will be issued back to your card. The time it will take for your refund to post to your bank account, PayPal account, or credit card will vary. If you have any questions or concerns about this process, please get in touch with us at hello@sunpatch.com

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